Contact Us
Guardian General Insurance Services realizes how important it is for most people to reach a "live body" when the need arises to check on billing matters, make a change or report a claim. Of course we recommend that you contact your broker immediately, but when it comes to reporting a claim, the way to do it is to call the 24-hour toll free Claims Hotline as soon as the accident occurs.
To Report a Claim by Phone:
All Legion, Villanova, and State National policy holders please call: 877-264-5600.
All Topa policy holders please call: 877-353-8672.
For all Villanova Motorist Protection policy holders please call: 818-546-6749.
Payment Information by Phone:
For billing inquiries please call: 818-676-2167.
Payment Information Online or to Make a Payment Online:
If you would like policy payment information and/or would like to make a payment, click on Make A Payment.
You will be linked to InsureSuite, our technology sister company, where you can also look up your account payment and policy information and make your payment online by check. If you prefer, this web site also allows you to re-print a bill and send your payment through the mail.
Normal Service Issues:
Your broker is your best resource to provide service of any kind to your policy. He understands the ins and outs of insurance and knows your particular situation better than anyone. Contact your broker for any and all service needs including billing questions, making a change to your policy and for questions about the status of your policy that are not fully resolved by looking at the web site information.
If you do not feel that you are receiving adequate service from your broker you may Click Here for help.
To order changes to your policy online click on Manage Account. You will be linked to our technology sister company, InsureSuite, where you can make these changes. Here you can view all of your policy information including claims on your policy. You may re-print your Declaration of Insurance or Automobile Insurance Identification Cards for your vehicle. Your policy number and zip code are all you need for access to these features.
For more information regarding claims please click on About Claims.
We thank you for choosing Guardian General Insurance Services. Your satisfaction is extremely important to us. We welcome suggestions on how we might improve our service. Click on Quick Suggest and your email will be distributed to the senior executives of the company.
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